Your IT, Managed.Your Business, Moving.
IT Support for Chicagoland offices with up to 25 people. The businesses too small for big MSPs and too important to run on luck.
Proactive Monitoring
We watch your systems around the clock and catch issues before they interrupt your day, often before you ever notice them.
Same-Day Remote Support
Real help from someone who knows your setup, without waiting days for a truck to roll. Priority response for managed clients.
Security & Backup Built In
Patching, protection, and recovery are part of the plan, not an upsell you have to remember to ask for.
The Best IT Problem Is the One You Never Have
Most IT help waits for something to break: the crash, the lost files, the ransomware, the mailbox that fills up mid-deal. Then it bills you to clean it up. We work the other way. Around-the-clock monitoring catches the warning signs early, and priority response means we’re on it before a small issue becomes a bad day. Most of the problems we solve, you never even hear about.
Three Plans. One Focus: Small Offices.
Essential Care
Monitoring, patching, and priority remote support. The foundation every office should have.
Secure Office
Everything in Essential Care plus hardened security and managed backup for offices that handle sensitive data.
Fully Managed
Your complete outsourced IT department: strategy, vendors, onboarding, and everything in between.
Who We Support
Whatever your field, if you run an office of up to 25 people, this is what we do all day.
Construction & Contractors
Bluebeam, jobsite connectivity, and offices that can’t afford downtime between bids.
Medical & Dental
Small practices with big privacy obligations. We help you protect patient data and stay running.
Legal & Accounting
Client confidentiality, deadline seasons, and cyber insurance requirements, handled.
Public Sector & Libraries
Public budgets, board accountability, and patron privacy. IT that respects how you have to operate.
Nonprofits & Education
Lean staff, donor and student data, grant compliance. Enterprise-grade care on a small-org budget.
Home & Home Office
From a single work-from-home PC to the whole household, with managed plans or one-time help.
Still Need One-Time Help? We’ve Got You.
Not everything needs a monthly plan. Computer repair, new PC setup, data transfer, home network fixes, and honest diagnostics. Same trusted service, one visit at a time. Many of our managed clients started with a single repair.
You get my cell. Not a call center.
I’m Chanoy, the owner of Tech Tock. Once you’re a managed client, you get my direct line. No phone trees, no ticket queue, no waiting on hold. Just the person who actually knows your systems, a call or text away.
Chanoy, Owner of Tech Tock
Big MSPs Put You in a Queue. We Know Your Office.
Serving Chicagoland for over a decade. Small offices aren’t a side business for us. They’re the whole business. Tell us what’s going on and we’ll respond the same business day.