Essential Care
The foundation every office should have.
- 24/7 system monitoring on every covered computer
- Managed Windows updates and patching, scheduled around your work hours
- Priority same-business-day remote support
- Support portal and one-click taskbar help agent
- Windows cleanup: ads, junk notifications, and bloat removed
- Your environment documented so fixes get faster over time
Secure Office
For offices that handle sensitive data.
- Everything in Essential Care
- Business-grade security protection on every computer
- Managed cloud backup with monitored, verified restore points
- Microsoft 365 account setup and security hardening
- Employee onboarding and offboarding handled start to finish
- Help meeting the security requirements your cyber insurance asks about
Fully Managed
Your complete outsourced IT department.
- Everything in Secure Office
- Unlimited remote support for your whole team
- Vendor management: internet, printers, phones, software
- Technology planning and budget check-ins
- New hire setup end to end, from account to desk
- Priority scheduling for on-site visits
All plans are billed per device per month. A one-time onboarding covers setup, documentation, cleanup, and security baseline for every computer we take on.
Don’t Fit a Box? Build Your Own Plan.
Every office is different, and you should never pay for services you don’t need. Start from any tier and add or remove what makes sense for you: backup without security, monitoring on some machines but not others, support for that one stubborn legacy application. We’ll build the plan around how you actually work.
Every plan is built on the same promise: we watch for problems so you don’t have to. Proactive monitoring and priority response mean most issues get caught and fixed before they ever reach your desk.
What Onboarding Looks Like
Every managed relationship starts the same way: we set up secure monitoring on each computer, document your whole environment, clean out the junk that slows machines down, apply a security baseline, and set up your team’s support portal. Most offices are fully onboarded within a week, without interrupting anyone’s workday.
Home & Home Office Plans
The same proactive care, sized for households: a Single Workstation plan for your main computer, or a Whole Household plan covering up to five devices. Monitoring, updates, cleanup, and priority remote help, so the family PC gets the same treatment as a business machine. Ask us which fits.
Prefer One-Time Help?
Computer repair, new PC setup, data transfer, home networking, and honest diagnostics are always available with no plan required. Book a visit and we’ll take care of it.
One-Time Help, No Plan Required
Not every problem needs a monthly plan. Book a single visit or a secure remote session and we’ll take care of it, no contract, no commitment.
Remote Support Session
Fast help without a visit. We connect securely to your computer to fix slow performance, software glitches, email and printer trouble, and more.
Book Remote SupportOn-Site Business IT Support
We come to your office for computer, network, server, and email trouble, security cleanup, or getting a new hire set up.
Book Business VisitIn-Home Tech Help
We come to you for computer repair, new PC or printer setup, Wi-Fi and home network fixes, data transfer, and virus cleanup.
Book a Home VisitNot Sure Which Plan Fits?
Fifteen minutes on the phone and we’ll tell you honestly, including if the answer is a smaller plan than you expected.